Reseller Configuration Field Reference

The Reseller Configuration Field Reference page defines all configuration options available when creating or editing a reseller. These settings control reseller identity, organizational structure, branding, contact information, enabled features, and business details. This reference explains each section and setting available on the Create / Edit Reseller page, including how each field is used and how it affects system behavior.

General Settings

The General Settings section defines the core identifying details and structure for the reseller. These fields determine how the reseller appears throughout the system, whether it operates in test mode, and which parent reseller it belongs to.

General Settings Fields

FieldDescription
NameThe primary name of the reseller. This name is used throughout the system for identification and required for identification.
Custom IdentifierAn optional reseller-defined identifier used for custom tracking or external system mapping.
Parent ResellerThe reseller under which this reseller is nested. Determines hierarchy, inheritance, and visibility for merchants and sub-resellers.
DbaThe reseller’s "Doing Business As" name that represents the reseller’s public-facing business name.
Is TestIndicates whether the reseller's associated merchant's operate in test mode. When enabled, transactions are restricted to processing with the processors’ test hosts.

Contact Detail

The Contact Detailsection stores the reseller’s primary business contact information, including communication details and physical addresses.

Contact Detail Fields

FieldDescription
Primary Contact NameThe name of the reseller’s main point of contact.
PhoneA primary phone number used for reseller communication and support.
FaxAn optional fax number associated with the reseller.
Company URLThe reseller’s public-facing website or homepage.

Address List Fields

Resellers may have multiple stored addresses, each optionally flagged as a mailing address or default address.

ColumnDescription
Address 1The first line of the reseller’s street address.
CityThe city associated with the address.
StateThe U.S. state or region for the address.
ZipThe ZIP or postal code.
MailingIndicates whether this address is designated for mailed communications.
DefaultMarks the address as the primary default address for reseller details.

Business Info

The Business Info section stores key tax, regulatory, and classification details about the reseller’s business.

Business Info Fields

Field NameDescription
Federal Tax IdThe reseller’s tax id.
State Tax IdThe reseller's state-issued tax identification number.
Sales Tax IdThe reseller’s sales ID tax number.
Yearly Sales AmountThe reseller’s estimated annual sales volume.
Business Start DateThe date the business originally began operation.
CurrencyThe default operating currency for the merchant.

Features

The Features section controls optional capabilities available to the reseller and its merchants. These settings determine whether the reseller can create sub-resellers, configure hosted pages, customize branding, or enable specific functional modules.

Feature Settings

FieldDescription
Private LabelingAllows this reseller to customize branding information, including logos and domain settings.
Hosted PageAllows merchants under this reseller to create and process with hosted payment pages.
EmulatorAllows merchants under this reseller to configure and process transactions using the emulator.
Merchant Custom Field ConfigAllows merchants to create and manage their own custom fields.
Merchant BillingAllows the creation of price plans and generation of invoices for merchants under this reseller.
Token SharingAllows tokens created by one merchant under this reseller to be accessible to all merchants under the same reseller.
Sub ResellersAllows this reseller to create and manage sub-resellers in a hierarchical structure.

Branding

The Branding section defines reseller-specific presentation details that affect UI elements, emails, and customer-facing gateway content.

Branding Fields

FieldDescription
Branded Domain NameThe domain associated with the gateway for this reseller. The URL must match the host name of the associated SSL certificate and should begin with https://.
Product NameThe product or platform name used externally for customer awareness.
Email From NameThe sender name displayed on system-generated outgoing emails.
Email From AddressThe email address used as the sender for merchant support.
Support PhoneThe phone number displayed for merchant support.
Sales PhoneThe phone number displayed for merchant sales/relationship contact.
Support EmailThe email address merchants use for merchant support.
LogoThe reseller’s logo used in UI themes and outgoing email templates. Supports file upload and drag-and-drop.

Display Address Fields

FieldDescription
Address1The main street address for display.
Address2Optional second address line (suite, unit, etc.).
CityThe city associated with the display address.
StateThe state or region for the display address.
ProvinceAlternate province field used where applicable.
ZipThe ZIP or postal code.
Postal CodeA secondary postal field supporting global formats.
CountryThe country associated with the display address. Defaults to USA.